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questions?

Delivery

By ordering products from this website, you agree to be bound by these Delivery Terms. If you do not agree with any of these Delivery Terms, do not use or order products from this website.

  1. What are my Shipping Charges?
  2. What is the delivery time?
  3. Public Holidays and distribution centre closures
  4. Can I deliver goods out of Philippines?
  5. What should I do if I am unable to receive the product at the time of delivery?
  6. What do I do if my question isn't covered here?

1. What are my Shipping Charges?

At checkout, you will be prompted to choose a shipping method for your product(s). Your total shipping charges will automatically compute during checkout prior to the completion of your order. Free Shipping is available for standard delivery by a minimum spend of 3,000 PHP. [top]

2. What is the delivery time?

Your order will be delivered within 4 – 7 business days depending on your delivery address. For orders done before 3pm, processing day will be counted on that day. For orders done after 3pm, processing day will start on the next business days.[top]

3. Public Holidays and distribution centre closures

Please note our distribution center(s) are closed on public holidays in Philippines.

For orders placed on, or the day before one of these dates, processing time will be extended by 1 – 2 working days

Special Notice: Slower delivery may be expected during these periods due to the closure of the distribution center and high demand.

2016
Date Public Holiday
31 Oct Special non-working day
1 Nov All Saint’s Day Special Non-working day
30 Nov Bonifacio Day
24 Dec Special non-working day
25 Dec Christmas Day
30 Dec Rizal Day
31 Dec Special non-working day
2017
Date Public Holiday
1 Jan New Year's Day
28 Jan Chinese New Year
25 Feb EDSA People Power Revolution Anniversary
9 Apr Araw ng Kagitingan
13 Apr Maundy Thursday
14 Apr Good Friday
15 Apr Black Saturday
1 May Labor Day
12 Jun Independence Day
22 Aug Ninoy Aquino Day
28 Aug National Heroes Day
31 Oct Special non-working day
1 Nov All Saints Day
30 Nov Bonifacio Day
25 Dec Christmas Day
30 Dec Rizal Day
31 Dec Special non-working day
[top]

4. Can I deliver goods out of Philippines?

Our online shop will only ship within Philippines.[top]

5. What should I do if I am unable to receive the product at the time of delivery?

If you are unable to receive the product at the time of delivery, our delivery team will provide you with a failed delivery notice so you can collect your product at the designated post office. Rest assured that your product is still available for pick up at the designated location. Please follow the instruction on the failed delivery notice from our delivery team, and pick up your product within the timeframe.[top]

6. What do I do if my question isn't covered here?

If you cannot find the answer to your question here, we recommend you to call our online shop customer service team on (02) 631 9427 and let the advisor know the details of your order and / or about your open question. You can also send us an email with all the details. Our advisors are happy to assist you. ph-support@sea-adidas.com [top]