Promotion and Vouchers
1. How do I use my voucher code?
Click the Checkout button at the top of the page to go to your shopping bag. Under the order summary click "Enter promo code" then type your voucher code into the box and click 'Apply'
2. Why isn't my voucher working?
Online shop vouchers are only valid for use on products that are part of a promotion or campaign, so check whether the relevant promotion is still running. Also, vouchers are not valid in combination with other promotions, and retail store vouchers can't be used in the online shop.
3. What do I do if my question isn't covered here?
If you cannot find the answer to your question here, we recommend you to call our online shop customer service team on (02) 631 9427 and let the advisor know the details of your order and / or about your open question. You can also send us an email with all the details. Our advisors are happy to assist you. firstname.lastname@example.org